Hey, I'm Micah.

Senior IT Leader & Cloud Infrastructure Expert

I help businesses transform through technology. With 12+ years at Rackspace, I've managed 90+ team members and 100K+ VMs while driving $10M+ in revenue growth. Ready to tackle your next big challenge!

Micah Hill
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90+
Team Members Led
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100K+
VMs Managed
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$10M+
Revenue Impact
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12+
Years Experience

About Me

Hey! I'm Micah, and I absolutely love what I do. For over 12 years at Rackspace Technology, I've been helping businesses achieve incredible things through smart technology decisions and strong team leadership.

What gets me excited? Building high-performing teams, solving complex infrastructure challenges, and seeing the "aha!" moments when everything clicks. I believe that great technology should make people's lives easier, not harder.

āœ… 12+ Years at Rackspace
āœ… Cloud Infrastructure Expert
āœ… Global Team Leader
āœ… San Antonio Based
šŸ¤ Work With Me
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What I Do Best

I help organizations unlock their potential through strategic technology leadership and hands-on expertise. Here's how I can help you succeed:

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Cloud Infrastructure Leadership

Transform your infrastructure with enterprise-grade cloud solutions. I've managed 100K+ VMs across AWS, Azure, and VMware.

  • Multi-cloud strategy & implementation
  • Large-scale VMware management
  • Infrastructure optimization
  • Cost reduction strategies
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Global Team Management

Build and lead high-performing global teams. Currently managing 90+ professionals across multiple continents.

  • Cross-cultural team leadership
  • Performance optimization
  • Talent development programs
  • Remote team coordination
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Digital Transformation

Drive meaningful change that delivers results. I've contributed to $10M+ in revenue growth through strategic initiatives.

  • Strategic planning & execution
  • Process automation
  • Technology roadmapping
  • Change management
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Data-Driven Operations

Make smarter decisions with powerful analytics. Expert in Tableau, Power BI, and operational dashboards.

  • KPI dashboard development
  • Performance analytics
  • Operational insights
  • Business intelligence
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Risk & Security Management

Protect what matters most with comprehensive security strategies and proactive risk management.

  • Risk assessment & mitigation
  • Incident response management
  • Security compliance
  • Vulnerability management
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Process Excellence

Streamline operations for maximum efficiency. Achieved $500K+ in cost savings through smart process improvements.

  • Agile methodology implementation
  • CI/CD pipeline optimization
  • Automation strategies
  • Operational efficiency

My Journey

2022 – Present

Private Cloud Senior Manager

Rackspace Technology

Leading the charge across Banking, Healthcare, Enterprise, and Government sectors. Managing a diverse team of 90+ professionals while overseeing 100,000+ virtual machines. Driving innovation that has contributed over $10M in annual revenue growth.

2017 – 2022

Technical Support Manager

Rackspace Technology

Transformed VMware Infrastructure operations, reducing expenses by $500K with $1M projected savings. Successfully launched 10+ products while leading a 16-engineer team across two continents. Customer response time improved from 72 to 5 hours.

2015 – 2017

Manager, Fanatical Support

Rackspace Technology

Elevated our Linux team to top-three performance within the organization. Boosted productivity by 50% through strategic data analysis and innovative team structures. Became the go-to leader for our premier customer operations.

2012 – 2015

Linux Administrator II

Rackspace Technology

Where it all began! Built strong relationships with 30 premium clients and earned five consecutive top-tier performance evaluations. Became a subject matter expert in six technical areas while contributing to Open Cloud Academy.

Let's Connect

Ready to tackle your next big challenge together? I'm always excited to discuss new opportunities and share ideas about technology leadership. Let's grab a virtual coffee! ā˜•

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Drop me an email

micah.hill@proton.me
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Give me a call

‪(726)842-1007‬
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Connect on LinkedIn

linkedin.com/in/hillmicah

šŸ“„ Want my full resume?

Get all the details about my experience, certifications, and achievements in a downloadable format.

šŸ“„ Download Resume

šŸ† Certifications & Digital Badges

Badge Name
AWS Partner: Generative AI Technical
Amazon Web Services
Earned: 2024
AZURE
Azure Administrator Associate
Microsoft
Your Date
VMWARE
vSphere Professional
VMware
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K8S
Kubernetes Administrator
CNCF
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TAB
Tableau Desktop Specialist
Tableau
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PMP
Project Management Professional
PMI
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AWS
AWS Partner: Generative AI Technical
Amazon Web Services
Earned: 2024
AZURE
Azure Administrator Associate
Microsoft
Your Date
VMWARE
vSphere Professional
VMware
Your Date
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